What our Customers say...

Testimonials

Good afternoon,

I just witnessed two of your guys help push a disabled vehicle out of the way at a busy intersection. While many people looked on and passed by, your guys took the extra 3 minutes to help a guy out when his car stalled at the on ramp at northbound I465 and 10th st. Bravo to your guys. It shows great character. I hope that I never need your services,  but if I do, based on what I saw today, I'll be calling your company. 



 Great job!    Seth DeArmond

I highly recommend SERVPRO of Indianapolis West! We use them with our fire, flood and storm damage for cleanups and repairs in our West side communities. The SERVPRO team has always been fast, professional and caring to my residents needs,

Trustee Andy Harris, Wayne Township Fire Department

Our house caught on fire after it was hit by lightning. The roof and attic was burned badly and there was terrible smoke damage everywhere in my house. Chad Baker (the owner) met with me and my insurance adjuster and explained the restoration process to me so that I could understand it.

I've never had something like this happen before. Chad always updated me with everything as it was happening and kept constantly connected to me through the process. He made me and my family feel like a priority.

Thank you so very much for helping us get our life back after the fire. I highly recommend SERVPRO of Indianapolis West.

"I had a fire in my Indianapolis Noble Romans restaurant a few months ago. One of the first responders referred me to SERVPRO of Indianapolis West to preform an emergency board-up. I called them on Saturday morning, and within just a couple of hours, they were onsite to secure my restaurant. After completing the board-up, SERVPRO removed all the water left behind from the fire department and dried my property. 

I was very impressed with the emergency response time and professionalism of Chad Baker and his crews. Chad communicated the process of mitigation so I understood fully what SERVPRO had done, and he helpfully guided me through each step moving forward. I would recommend SERVPRO of Indianapolis West to anyone who has the need for emergency fire and water restoration."

Kevin-Indianapolis Noble Romans Restaurant Owner 

Last month I called SERVPRO of Indianapolis West to do a mold inspection. Not only did they remove all the mold, they also advised me of the cause and fixed that problem too.

Now I don't have to worry, my attic is mold-free and it won't return because they addressed the root of the problem. I feel like they cared about me enough to not just clean the mold but to ensure it doesn't reappear down the road. Thank you so much for caring and going the extra mile for my family's home.

Our water pipes froze, then busted, basically destroying our kitchen. SERVPRO of Indianapolis West really came to the rescue! Not only did they come out on a Saturday, they had the kitchen totally dried out in three days.

SERVPRO paid great attention to every detail and rebuilt my kitchen just like it was before. Thank you so much for a job well done! I can't imagine it getting done faster!

A crazy thunderstorm damaged our roof. Rain poured into our house for hours after. It ended up destroying our wooden floors! I thought there's no way we'd be able to use that room for months. SERVPRO of Indianapolis West repaired the damage super-fast, and even let us pick our new wood pattern before restoring the floor. Now it's beautiful again!

We had a bad storm that caused a tree branch to fall on our house. SERVPRO of Indianapolis West not only got the hole covered fast, they dried up the inside, then restored both the roof and the room. They worked with my insurance company and made the whole experience so much easier for our family. Amazing service!

We learned the hard way to not ignore mold growth. Before we knew it, what started out as a small spot spread over the entire house! We called SERVPRO of Indianapolis West, thinking they'd have to come out replace the siding. They cleaned the mold off in a day. The siding looks like new--but it isn't. Great Job!

One of the apartment units we manage needed a clean-out after our renters moved away. They left behind some clothing and furniture that all needed to be removed. SERVPRO of Indianapolis West removed all the left behind contents, cleaned the unit and installed new carpet for us. Thank you for such great service and also your patience in working with us.

SERVPRO of Indianapolis cleans the waiting room at my husbands dental office. Every six months we call them back to do a general cleaning so that our customers have a fresh, clean and inviting visit with us. SERVPRO always works around our schedule and are an absolute pleasure to do business with.

I have a small printing business in Speedway IN and my front office flooded on Saturday morning. I called in SERVPRO of Indianapolis West because I like to use local business whenever I can. They came out and dried my office on a weekend and were very helpful all throughout the process. Thank you for your great service.

I had a small kitchen fire earlier this year and SERVPRO of Indianapolis West cleaned and restored my house. I've never had anything like this before. Chad Baker the owner, talked with me through every step of the process and communicated with me so I knew exactly what was done and what was coming next. The house looks like brand new again and I'm so tankful for the work Chad Baker and his crews did for me. Thanks a bunch and great work" Amanda S.

"I called SERVPRO at 3am because I had water all over my kitchen floor. The ice maker line had broken and I had a huge mess. They answered my call at 3am and dispatched a crew to come that same night. They were here and were cleaning all the water by 4:30am. They did a great and I would recommend them to anyone" Thanks SERVPRO of Indianapolis West"

"I wanted to tell you how happy I was with the cleaning your employee's did at my house. I could tell that they take pride in their work and go above and beyond just the bare minimum. There were small touches I really appreciated like some arranging of decorative items in a very nice and caring way. I just felt taken care of by your people" 

Thanks so much for getting my home dried out and cleaned up so quickly! Your crews were very knowledgeable and professional. Thank you for the care that you showed for my family and my home. Great work!

Repairs were maintained on schedule throughout the process. Chad anticipated issues and managed them in a timely way. A high emphasis was placed on ensuring customer satisfaction.

When I found the mold growing in my crawlspace, I really didn't know what to do.  I'm glad I called SERVPRO of Indianapolis West because they handled the whole remediation process from beginning to end with great care and professionalism.  Now the mold is gone and my house is clean and safe again. Thanks!

The entire staff from the beginning to when the job was finished was completely helpful and professional. I would highly recommend SERVPRO of Indianapolis West!

They were very prompt in arrival and came back the next day and the day after that to check on the drying to see that it was going correctly. The company I had 7 years ago didn't do that. I am very pleased.

Great Job! They took the time to answer all my questions and did great work. I will use them again if the need arises in the future.

They did a great job and they were very helpful with explaining the whole process to us. We feel very comfortable with SERVPRO of Indianapolis West.

I didn't have to wait for service. They were prompt to my call and wanted to make sure I was satisfied. They were nice and knowledgeable to my concerns. They dried my basement out and deodorized so the smell has gone away.

These guys were true professionals. They came to my house within 30 minutes of my calling them. They were very knowledgeable and polite. They found all of the water both inside and outside of my walls and placed their drying equipment. They came back to monitor the progress daily and within three days my home was dry and odor free. Great service!

I had mold in my attic and called these gentlemen to remove it for me. They were professional, prompt and polite. They knew just what procedures to follow in order to do the job safely and effectively. The mold is now gone and I feel much better. I couldn't have asked for better service!

When the firemen left my house was full of smoke and soot and odor. The team from SERVPRO Indianapolis West came in and got to work right away. Within a very short period of time they had cleaned the soot and smoke smell from my home and from my belongings in my home. I was surprised at how much they could save! Great job guys!