Why SERVPRO is a Leader in the Restoration Industry

3/9/2021 (Permalink)

We're always ready day or night. You call SERVPRO, and we make it "Like it never even happened."

We Can Handle Any Disaster

SERVPRO of Indianapolis West can handle any size and type of disaster. We routinely service residential homes, large commercial buildings, apartments, and institutional buildings after a fire or water loss. It's not uncommon for us to get a small water loss call for someone's home, then later that same day receive a phone call for a large commercial fire damage. 

Our highly trained crews and fully equipped warehouse of equipment and materials are ready 24/7 365 to respond to your disaster. A disaster can strike at any time and any day, which is why SERVPRO of Indianapolis West is ready to answer your call any time of the day or night on weekends and holidays. 

SERVPRO has been in business for over 50 years. That's 50 years of experience and knowledge in the fire and water cleanup and restoration industry. When you call SERVPRO of Indianapolis West, you can trust that we have the skills and the expertise to handle any emergency, no matter how big or how small. Several things set us apart from other restoration companies, and here I will outline some of them, starting with our 1-4-8 Service Response Guidelines. 

1-4-8 Service Response Guidelines

1 - Within one hour from the first notice of the loss from you or your Insurance Carrier, a SERVPRO Franchise Professional will contact you to arrange for services to be done.

4 - Within four hours from the notice of the loss, a SERVPRO Franchise Professional will be on-site to start mitigation services. EVEN AFTER HOURS!

8 - Within eight hours from arriving on-site, a SERVPRO Franchise Professional will contact you or your Insurance Carrier to give a verbal briefing of what the job entails and what the plans are moving forward.

#1 IICRC Certified Professionals

The IICRC is the leading, independent, non-profit, certification, and standard-setting body in the cleaning, inspection, and restoration industry. When choosing water damage, mold remediation, and fire and smoke restoration company, be sure to know if they are IICRC certified. At SERVPRO of Indianapolis West, Our Team holds IICRC certifications in water removal technician (WRT), applied structural drying (ASD), mold remediation technician, and lead paint remediation. Our teams also participate in ongoing training at SERVPRO's corporate training facility. 

We Work When Disasters Happen

Water and Fire damage doesn't always happen during regular business hours; they often occur at night or on weekends. We have crews on-call ready to go at any given time. One call to our office phone number (317-243-3149) gets the restoration process started. We're open for emergency service every day, even holidays. We'll dispatch restoration technicians to you immediately because we know every minute counts when it's your home or business that is affected. 

No Job Is Too Big 

We're routinely called to homes and businesses all across Central Indiana to clean up after a fire or flood has occurred. With our office strategically located on the west side of Indianapolis, minutes from I70 and interstate 465, we can be anywhere in or around the city within minutes. Fast action is critical after water and fire damage to help save property and protect your precious heirlooms. 

We feel like we've seen just about everything and can handle any fire and water restoration job that comes our way. From a broken ice maker line in the kitchen to a high-rise apartment building with water on every level, SERVPRO of Indianapolis West is your only clear choice for restoration services.

Stress-Free Claims Process

SERVPRO of Indianapolis West is a preferred service provider with most insurance companies in Central Indiana. This gives us the knowledge and understanding to help you process your insurance claim quickly and easily. For a stress-free claims process, we work with your insurance to manage the insurance process and paperwork. 

If you need cleanup and restoration services for your home or business, call the experts at SERVPRO of Indianapolis West. We have the expertise, knowledge, and advanced equipment, restore your home or business and make it "Like it never even happened." Click here or call us at 317-243-3149.