Recent Posts

Increased Cleaning to Fight Cornavirus in Indianapolis Businesses

3/23/2020 (Permalink)

Picture of SERVPRO employees with caption "We're Here to Help" over top image. Increased Cleaning to Fight Cornavirus in Indianapolis Businesses

If you’ve visited any place of business recently, you may have seen an increase in cleaning procedures happening. Grocery stores are now supplying disinfectant wipes to clean off shopping carts before each use. Employees are wiping down door handles every 30-minutes in high traffic areas. Some retail stores have placed tape on the floor every 6-feet at cash registers to persuade customers to stand apart from each other.

Businesses everywhere are taking unprecedented steps to keep their employees and customers healthy. So what can you do personally to help reduce the risk of spreading the coronavirus and how can professional cleaners like SERVPRO of Indianapolis West help also.

How You and Your Employees Can Fight Coronavirus

It’s important that you communicate with your employees on how to reduce the spread of coronavirus. Since there is currently no vaccine to prevent coronavirus, it is important to follow CDC guidelines to protect yourself and your coworkers. If you and your employees can work from home, it is highly encouraged to do so. If you and your employees have to work at your business, there are certain things you and your employees can do to protect yourselves:

  • Avoid Close Contact - Practice social distancing by avoiding large crowds and keeping at least six feet away from other people. Don’t shake hands when greeting someone. If there are people that you know are sick or are showing signs of being sick, try to limit your exposure to them.
  • Keep Your Hands Clean - Practice washing your hands or using hand sanitizer every time you touch any surfaces like door handles, stair railings, elevator buttons, counters, shipping packages, mail, and gas pump handles. Avoid touching your face, mouth and eyes. 
  • Stay Home if You're Sick - If you have a runny nose, cough, fever, and/or shortness of breath, stay home and call your doctor. Your doctor may want you to stay home for up to two weeks to make sure that you aren’t contagious. If you do test positive for COVID-19, it’s important that you notify your workplace so they can take steps to clean and disinfect the areas that you work in. If you are sick and must go out in public, please wear a facemask to prevent the spread of the virus you may have.
  • Frequently Clean Heavy Traffic Surfaces - Make it a daily habit of spraying a disinfectant and wiping down frequently touched surfaces like doors, handles, tables, light switches, and counters. 

How SERVPRO Can Fight Coronavirus

At SERVPRO of Indianapolis West, they have the equipment and expertise to provide regular preventive cleaning and coronavirus cleanup services after an outbreak and/or exposure in a business. As a commercial large loss service provider, we can handle any size job from a single-family home to a twenty-story high-rise. 

If you have a business with high traffic or at risk of contagion, SERVPRO of Indianapolis West can help keep your building, your employees, and your customers safe and healthy. Give us a call for preventive cleaning and coronavirus cleanup. We’re available 24/7 and can work around your business’s schedule to keep your business safe and clean. 

Are You Prepared for Tornado Season?

3/19/2020 (Permalink)

Tornado on the horizon as car drives away from it. Are You Prepared for Tornado Season?

This week in Indiana is Severe Weather Preparedness Week. Severe weather in Indiana is usually flooding, heavy rain and wind, and tornadoes. In this blog, we will cover how you and your family can be prepared in the event a tornado is approaching your home and property. 

What is a Tornado?

A tornado is a rotating column of air that occurs during a thunderstorm. The wind speed of a tornado can reach up to 300mph. Tornadoes can easily destroy homes and buildings, uproot trees, and hurl vehicles and objects like deadly missiles. Tornadoes can leave a path of damage up to a mile wide and many miles long. Due to the dangerous winds and flying objects, it’s important to seek shelter and hunker down when a tornado is in the area. 

Understanding Tornado Watches and Tornado Warnings

If you live in Indiana, you know Spring is the season of tornadoes. With tornadoes, come tornado watches and tornado warnings that are issued by the National Weather Service. So what is the difference between a “watch” and a “warning”? A tornado watch is issued and communicated through radio, television, and the internet when tornadoes are possible in the area. Usually, the area is the path of the storm where tornadoes are possible and can cover one county, multiple counties, or a partial part of a county or counties. When a warning is issued, it’s important to stay tuned in the event the watch turns into a warning. It’s also a good idea to stay inside if you are located in the watch path. 

A tornado warning is issued when a tornado has been sighted or spotted by weather radar. If you are in the path of a warning, you need to take immediate action and seek shelter immediately and hunker down. If the tornado warning is not in your area but looks to be heading your way, you need to prepare in case it reaches your home and pay close attention to the radio, television or the Internet for updates. Tornado warnings usually cover a smaller area than a tornado watch.

Preparing for a Tornado

If a tornado is heading towards your home, do you and your family know what to do? It’s important to be prepared in the event of severe weather like tornadoes. With tornadoes, you need to identify a room in your home where you and your family can hunker down and stay safe. The room should be at the lowest level of your home and away from any windows and exterior doors. Usually, the room is in the basement or if there is no basement, a room in the middle of your home, like a closet or bathroom. Also, if you have time, don’t forget your pets if possible. You should also have pillows and blankets to cover up with and stay warm. Also water, food, first aid kit, and flashlights are good things to have in the room if you have time.

During a Tornado

If a tornado is approaching, seek shelter immediately and head to your safe room that you and your family chose in the event of a tornado. Kneel and cover your head. You may also want to cover yourself with blankets to protect yourself from flying debris. If you are outside and can’t make it to your home, seek a low lying area like a ditch. If you are in your home and can’t make it to your safe room, seek shelter in an interior bathroom or closet. 

After a Tornado

Once the tornado has passed, check to make sure everyone is accounted for and safe. If there sever damage to your home or water damage, avoid touching any light switches or wires. If the roof or walls are damaged, seek an area of your home that is not damaged or head outside if safe. Damaged walls, ceilings, and roofs can collapse and severely hurt you. Once you and your family are safe, check on your neighbors to make sure they are safe and accounted for. Call 911 if anyone is injured or unaccounted for. 

Contact SERVPRO of Indianapolis West for Tornado and Severe Weather Cleanup 

If your home been damaged by severe weather or a tornado, contact SERVPRO of Indianapolis West for severe weather cleanup. SERVPRO of Indianapolis West can handle any size disaster from a single home to a whole neighborhood to a twenty store high-rise in Indianapolis. Whether you have water damage, storm damage, fire damage, or all types of damage, SERVPRO of Indianapolis West has the expertise and equipment to handle it. Contact them anytime 24/7 if severe weather hits your home. 

Coronavirus COVID-19 Cleaning & Disinfecting of Facilities

3/15/2020 (Permalink)

Microscopic look at coronavirus. Coronavirus COVID-19 Cleaning & Disinfecting of Facilities After Exposure

With the rise of people contracting the novel coronavirus (COVID-19), facilities, where people with the virus have been present, are now faced with cleaning and disinfecting of their properties. For those in the Indianapolis area, SERVPRO of Indianapolis West has the expertise and the tools to effectively clean and disinfect your property after exposure to COVID-19 or other infectious diseases. 

Why Is Cleaning & Disinfecting Important?

According to the U.S. Centers for Disease Control (CDC), COVID-19 is thought to spread from person-to-person. This can be through personal contact or through inhaling droplets in the air from someone who sneezes or coughs. It is also thought that it can spread by touching a surface or item that has the virus on it, which is why cleaning and disinfecting are so important. The CDC has stated that since this is a new (novel) version of the virus, there is more to learn about it and how it spreads. For the latest updates on the virus, you can visit the CDC website for updated info and guidance. 

To prevent the spread of infection, it is important to have any areas that a person who has tested positive has been, professionally cleaned and disinfected. Clean up guidelines may be superseded by state and local law enforcement. It is important to contact your local law enforcement and health department if a person with the virus has visited your business or facility. They, along with SERVPRO of Indianapolis West, will know the protocol to follow in cleaning and disinfecting your facility. Due to how easily this virus can spread, it is important that all businesses be pro-active in isolating the contaminated area and seeking immediate cleanup and disinfection. 

The Cleaning Process for COVID-19 

There are three levels of cleaning that can be done. The three levels of cleaning are general surface cleaning, sanitizing, and disinfecting.  It is important to note though, that not all surfaces can be cleaned to all three levels. While every surface can be surface cleaned, not all can be sanitized or disinfected.

With general surface cleaning, dirt, bacteria, fungi, and viruses are scrubbed and removed from the surface. The goal is to physically remove the virus microbes. As noted above, all surfaces can be cleaned. By cleaning the surface, not only are you removing the possible virus microbes but you are also removing the nutrients and moisture that helps the virus survive and multiply. 

The next level of cleaning is sanitizing. Santizing a surface helps reduce the amount of bacteria on a surface. Though, sanitizers do not claim to clean or remove fungi or viruses. In order to be classified as a sanitizer, the product must kill 99.9% of all bacteria tested on non-food contact surfaces. Examples of these types of non-food sanitizers are air sanitizers, carpet sanitizers, toilet sanitizers, and laundry sanitizers.

The last level of cleaning is disinfecting. Disinfecting works by using chemicals to neutralize germs on surfaces. Disinfectants will not remove dirt or germs, but it will inactivate the germs. The number of microbes inactivated is determined by the disinfecting chemical and how it is used. 

What Is Cleaned After COVID-19 Contamination

According to the CDC, all high touch surfaces are encouraged to be cleaned. These surfaces include doors, countertops, tables, desks, toilets, sinks, phones, elevator buttons, keyboards, and railings at a minimum. As every facility and property is different, each location will most likely have added areas that need to be cleaned. 

For the area where a person who has tested positive for COVID-19, enhanced cleaning is required. Enhanced cleaning includes cleaning and disinfecting of all non-porous surfaces in the area and cleaning and sanitizing of all porous surfaces in the area. This includes, as an example for office spaces, the walls, carpeting, cubicles, chairs, shared office equipment, and more. Obviously, the scope of work can change depending on the space. In a commercial kitchen, cleaning and disinfecting could be a simpler process compared to a retail clothing shop, where you are dealing with a lot of porous materials that could be contaminated. 

What Can You Do To Reduce Infection and the Spread?

As you can see, the novel coronavirus can easily be spread from person to person. To reduce the risk of infection and the spread of the coronavirus, it is important that you and your staff are diligent in handwashing and cleaning. Clean your hands often and thoroughly, avoid touching your nose, mouth, and face. Avoid close contact with people. Try to stay at least 3-feet apart and avoid handshakes. It is also a good idea to increase the cleaning routine of your facilities to reduce the chance of the infection spreading from high touch surfaces.

Contact SERVPRO of Indianapolis West for Cleanup and Decontamination

If your Indianapolis business, facility or home has been populated by a person testing positive for Coronavirus Disease 2019 (COVID-19), contact SERVPRO of Indianapolis West for cleanup and decontamination services. Or if you want to be proactive in keeping your business or home clean and sanitized, we can help with that too. We have the expertise and equipment to quickly and effectively clean, sanitize, and disinfect your property. We are available 24/7 to handle any size cleanup. Contact us today for service or questions you may have about the COVID-19 outbreak. 

How to Prevent House Fires

2/26/2020 (Permalink)

Firefighters on roof of home putting out house fire. How to Prevent House Fires in Indianapolis

One of the most damaging disasters that can happen to a home is a house fire. A house fire can cause extensive damage from the fire, the smoke, and the water to put it out. After a fire, you could be dealing with fire damage, water damage, and possible mold damage. If you should suffer from a house fire, call the restoration experts at SERVPRO of Indianapolis West to quickly and effectively repair and restore your damaged home.

In today’s post, we will cover how to prevent house fires from happening in the first place. We will also go over how to prepare your home and your family in the event a fire should happen. There many things a homeowner can do to reduce the risk of a fire from happening in the first place. 

Install Smoke Alarms and Test Them Monthly

The NFPA recommends that smoke alarms be installed on every floor and inside every bedroom. To reduce false smoke alarms, you will want to make sure the smoke alarm in the kitchen area is 10 feet away from the stove and cooking appliances, like a toaster. It’s important to test all of your smoke alarms once a month to make sure they are in operating condition. 

Keep Your Dryer Vents Clean and Clear

Fires can happen very quickly from clogged or obstructed dryer vents. It’s important to clean out the lint trap after each use of the dryer. The lint from a dryer is highly combustible when exposed to the high heat of an operating dryer. You also want to check for lint or clothes that have fallen behind or beside the dryer as they can increase the risk of fire. It’s also a good practice to vacuum underneath the dryer and inside the dryer vents and ducts at least once a year. 

Create a Fire Escape Plan With Your Family and Practice It

If a fire should happen, does your family know what to do? Due to the materials a home is constructed of and the materials of the furnishings, house fires can spread much more faster than they did just a decade ago. The smoke from the fire is also much worse which is why it is important to have an escape plan and practice it on a regular basis. Ideally, you want to be able to get out of your home safely within 30-seconds. 

Keep Your Oven and Stove Top Clean 

To reduce the risk of fires, it’s important to keep your oven and cooking surfaces clean. If you have food particles at the bottom of your oven, they can at the very least cause a lot of excess smoke to trip your smoke alarms and at the very worst, they can catch on fire and risk spreading outside the oven. Clean out the bottom of your oven on a weekly basis with a vacuum and clean the entire oven every 6-months to reduce the risk of fire. The cooking top can also be susceptible to fires due to a build-up of grease and oil from cooking. You should clean the cooking surface every time you use it to keep flare-ups from occurring. You also want to make sure that you keep any flammable items away from the stovetop. This can include curtains, cooking oil, napkins, wooden cooking utensils, and dish rags to name a few. 

Ensure Family Knows Two Ways Out of Every Room

When practicing your fire escape plan, you should also make sure that every member of your household knows two ways out of every room if possible. In most instances, this would be the door and a window. If the windows are on the second floor, you could look into getting a ladder or rope to get down to the ground. Make sure everyone in your family knows to feel for heat before opening a door during a fire. If the door is really hot, then you will want to escape from the second way out if possible. 

Contact the Fire Restoration Experts at SERVPRO of Indianapolis West

You can’t completely prevent house fires from occurring. If a house fire should happen at your Indianapolis home, it’s important to get out and ensure everyone is safe at first. Once the fire is out, the cleanup process begins. For fire, smoke, water and mold damage, trust the experts at SERVPRO of Indianapolis West. They are available 24/7 to respond quickly to any emergency. They have the knowledge and tools to quickly clean up and repair the fire damage to your home. If your home should suffer fire, smoke, water and/or mold damage, give SERVPRO of Indianapolis West a call.

Indianapolis Water Damage Repair Steps and Tips

2/19/2020 (Permalink)

Arm of person installing new wood floors. Water Damage Repair Steps and Tips

Dealing with water damage in your Indianapolis home can be quite stressful and overwhelming. Whether it’s from floodwaters or a busted pipe or leaking appliance inside the home, water can quickly soak through and damage your ceilings, walls, and floors. If it’s not caught in time, you also have to deal with potential mildew and mold growth. Just a little bit of water can result in extensive damage.

In the post below, we will go over the typical steps one would take to clean up and repair any water damage. While minor water damage may be easy to clean up for DIY homeowners, many instances of water damage in homes can be difficult to completely clean up and repair by homeowners. If not completely cleaned up, it can result in further damage to your home over time. In these instances, it’s best to call a professional water damage restoration company like SERVPRO of Indianapolis West.

1. Know the Type of Water

When dealing with water clean up, there are three types of water. The first is “clean” water which is water from faucets and water lines. This can also be water from a leaky water supply pipe. This type of water is usually easy to clean up and not harmful. If the “clean” water mixes with a dirty carpet or floor, then it is considered “gray” water. Gray water can also come from a leaking dishwasher or washing machine or an empty toilet. It’s considered gray water because it can contain cleaning chemicals, dust, dirt, food debris, and other mild contaminants. Gray water can be potentially dangerous and harmful which is why it’s important to wear protective gloves when cleaning up gray water. Gray water can also speed up mildew and mold growth due to the contaminants in the water. The last type of water is called “black” water which would be from a flood or a sewer backup. This water can be very harmful and should only be cleaned up by professionals who have the tools and protective equipment to safely remove it.

2. Assess the Severity of the Damage

The first step you want to take is to ensure the water source (if any) is turned off and the power is turned off. You can then assess the damage that the water has caused. If the water has damaged the ceilings, floors, or walls, there may be further damage behind them. If the damage is on an upper floor, you will want to look for damage in the areas below the damaged floor. Water can make its way along your home’s structure and damage ceilings and walls on floors below the main damaged floor. Without professional tools and expertise, it can be difficult to pinpoint all of the water damage, especially when it is hidden behind walls and floors.

3. Check for Mold Growth

While you may not think that “clean” water can lead to mold growth, it can along with the other water types. Mildew and mold just need moisture and a dark area to grow. If your ceilings or walls are water damaged, you will probably have to remove the damaged area in order to completely dry out the water damaged areas and to know whether there is water damage to underlying materials like wooden studs or insulation. If your carpet is water damaged, you will probably have to pull the carpet to dry it and the carpet pad underneath it. The water can also soak into the wood base floors under the carpet. If your basement was flooded, then the wet drywall may have to be removed along the entire basement before mold starts to grow. If you spot mold growth, then you will want to have it cleaned up before it spreads.

4. Remove Damaged Drywall

As mentioned in the previous tip, any wet drywall will most likely need to be removed and replaced. Removing the drywall will also let one see if there is more water damage behind the walls and ceilings. Drywall acts like a sponge and will soak up the water. Removing the damaged drywall is one of the first steps a professional will take in order to stop the water from soaking up and damaging more drywall.


Once the damaged drywall and ceilings have been removed, it’s now a race against time to dry everything out. If not dried out quickly, the water damage can result in mold growth and further damage. Mold can grow under carpets, on fabrics, on wood framing, and every other porous surface if not dried up quickly. At SERVPRO of Indianapolis West, they have industrial drying fans and dehumidifiers to quickly remove all the moisture and water from the damaged areas.

6. Disinfect Damaged Surfaces

To combat any mold growth, it’s important to disinfect the damaged area with a cleaner. Many homeowners use a water and bleach solution to disinfect water damaged areas. Just be careful to not accidentally bleach your carpet or floor from the cleaner. Unlike most homeowners, water damage restoration professionals will have commercial cleaners and disinfectants that are specifically formulated to treat water damage and mold damage.

7. Replace Walls, Ceilings and Floor

Now that everything has been dried out and completely cleaned, the next step is to repair any walls, ceilings, floors, or structures that have been removed. This can be a simple job or a huge job depending on how much water damage occurred. This is also a job that is not an easy task for most homeowners and even DIYers. Replacing ceilings without the right tools can result in an afternoon of frustration. It’s usually best to leave it to the pros.

8. Paint and Seal New Surfaces

The last step to take is to paint and seal all the new surfaces. Most surfaces, like walls and ceilings, may only require a couple coats of paint. If you replace or worked around any tile, you will want to caulk and seal the edges to prevent water from seeping behind your walls and causing water damage. You’ll also want to caulk around any toilets and sinks.

Trust the Water Damage Restoration Experts at SERVPRO of Indianapolis West

If you should suffer water damage to your Indianapolis, you can trust the experts at SERVPRO of Indianapolis West to quickly clean up and repair any water and mold damage. The pros at SERVPRO of Indianapolis West have years of experience dealing with water damage to businesses and homes around the Indianapolis area. They have the tools and know-how to handle any size disaster and are ready to respond quickly day or night. If your home should suffer water damage, give SERVPRO of Indianapolis West a call.

Top 6 Causes of Commercial Water Damage

1/30/2020 (Permalink)

Person riding a bike in the city during heavy rains. Top 6 Causes of Commercial Water Damage

If you manage or own a commercial building, you have probably dealt with water leaks and damage in the building before. While we tend to worry most about water damage during strong rainstorms and snowstorms, water damage can occur at any time. In this blog, we will go over the top causes of commercial water damage. By knowing the causes and sources of water damage, you’ll know where to look for water leaks on a regular basis and catch them before too much water damage has occurred.

Damaged Pipes

While many have heard of water pipes bursting from freezing, there are other ways water and sewer pipes can leak over time. Water and, especially sewer and drain pipes, can pit and rust over time eventually leading to small pinhole leaks. Pipes can also become loose or damaged around the connections leading to small leaks. While these leaks can hide behind walls and ceilings for a long time before seeping through and becoming visible, you can still regularly check the areas where the pipes are visible. When checking pipes and drains for leaks, look for a puddle or drips on the floor below the pipes. Look for condensation on the pipes which could be a sign of a leak or the need to insulate the pipes. 

Sprinkler System Leaks

Most commercial buildings have fire sprinkler systems. If the sprinkler heads are exposed, there is a risk of them being knocked and broken resulting in a shower of water raining down inside your business. But there are other ways that a fire sprinkler system can lead to leaks and commercial water damage. The fire sprinkler system usually consists of a large pipe that then feeds into smaller pipes which lead to the sprinkler heads. All of these pipes running throughout your business can be prone to damage over time due to the elements and the water inside the pipes. If you notice a pinhole leak from one ofo the sprinkler pipes, you will want to get that fixed before the hole gets bigger and the water damage gets worse. You also want to be aware of the temperature inside your building during the cold, winter months. These pipes can easily freeze and burst if a door or window is left open. It’s always a good idea to check all the doors and windows before leaving the building for the night. 

Clogged Sewers

Another common source of commercial water damage are clogged or flooded sewer lines around the business property. When the sewer lines flood or fill up due to a clog, the water seeks a way out of the sewer. This can be manhole sewer covers in streets or floor drains in a business. The water can also back up through the toilets in a business creating extensive water damage especially if it happens after hours. While you can’t necessarily stop a sewer from backing up, you can respond more quickly to flooding by installing flood alarm detectors in your business. When the detectors get wet, they will notify you that there is flooding in your business. If the storms are occurring during the day, you can have your employees keep an eye on the floor drains and toilets for any sign of a sewer backup. 

Roof Leaks

We’ve all experienced roof leaks. During heavy rains, is usually when we discover water dripping through the ceiling or down the walls from the roof. Rainwater can find it’s way inside through damage to the rooftop, cracked sealants around the external ductwork on the roof, and cracks between the roof and exterior walls. To reduce the chance of roof leaks, it’s always a good idea to check the entire roof before the snow season and the rain season. You want to look around the areas that have sealant and caulking to ensure there are no cracks where water can get in. You also want to look for any damage to the shingles or rooftop. By fixing any cracks or roof damage, you can greatly reduce the risk that you will experience any roof leaks during the snow and storm seasons. 

Melting Ice/Snow

Speaking of snow season, melting ice and snow is another source of water leaks. Melting ice and snow can cause leaks in three main ways. The first is when the melting water finds it’s way through cracks and roof damage like mentioned above. The second way snow and ice can cause roof damage and thus water damage is by the water from the snow and ice refreezing and causing small cracks to become bigger cracks and holes in your roof where water can easily flow through and damage your business. The last way is from snow and ice accumulating and causing a roof to partially collapse or fully collapse from the weight. 

Surface Water Flooding

The last most common source of commercial water damage is flooding from nearby creeks and rivers and low lying lands. As this water rises it can find its way to your business. At the very least, these floodwaters can work their way through doorways and garage doors around your business. If you have time, you can prepare for the rising waters by piling sandbags around your doors. The next step to take would be to buy a submersible water pump that can pump any water that gets through the sandbags back outside. If you don’t have time to use sandbags, you can try sealing any vulnerable doors with duct tape. The other thing you can do is to unplug any electronics and make sure they are on top of desks or shelves where they may be safe from the floodwaters that get into your business. 

Trust the Commercial Water Damage Restoration Experts

If you should suffer water damage to your commercial property, you can trust the experts at SERVPRO of Indianapolis West to quickly clean up and repair any damage to your business. The pros at SERVPRO of Indianapolis West have years of experience dealing with water damage to businesses and homes around the Indianapolis area. They have the tools and know-how to handle any size disaster and are ready to respond quickly day or night. If your business should suffer water damage, give SERVPRO of Indianapolis West a call.

House Fire

1/14/2020 (Permalink)

This picture shows someone using a cleaning sponge to remove smoke soot from a wall. Smoke soot causes the most damage to structure after a fire.

It's usually not the actual fire that does the most damage to a home. The smoke from the fire and the water from the firefighter's efforts are the two things that cause the most damage to a house after a fire. 

Some house fires are small and extinguished quickly either by the homeowner or the fire department resulting in minimal damage from the flames. These fires that are put out very quickly still cause significant damage to the home as the smoke will migrate throughout the structure. 

Even the smallest of home fires can cause extensive damage to a home. While the flames of a small fire may not cause much damage, the resulting smoke can quickly spread throughout the house, reaping significant damage to everything inside the home. This process is called secondary damage. 

Secondary Damage

This is the damage created by the corrosive nature of substances released by the heat and fire. Often the secondary damages can account for the majority of damage to a home or business. To help protect the home and your belongings, we usually will need to empty the house of its contents. The term we use for this is a pack-out. 

Pack Out

We carefully inventory all contents and safely pack them for a move to our secured warehouse. The contents of your home are thoroughly cleaned and restored, then returned after the structure restoration is completed. This allows for better access to clean and restore the house and eliminates the possibility of secondary damage during the restoration process. 

Call The Pros

For contents cleaning and fire restoration, you can trust SERVPRO of Indianapolis West to get the job done right. If you should suffer from a house fire, it's crucial to call the fire and smoke damage restoration experts of SERVPRO of Indianapolis West immediately. 

We will work right away to identify the steps to clean and restore your home while taking measures to prevent any unnecessary further damage from occurring.

How Some Water Damages Occur

1/14/2020 (Permalink)

This photograph shows a room in a home with lots of water on the carpet floor. Water damages can happen many different ways. Call SERVPRO if you need help.

Busted Pipes

If you happen to have a water pipe burst in your home, the first thing you want to do is turn off the water to your home, or to the area where the pipe has burst. The next step is to deal with all the water and water damage.

Click here to contact us if you need assistance with water damage clean up. Even a little water can get under carpets and behind walls and lead to more problems like mold if not dealt with properly.  

Leaks Around Windows and Doors

During the winter, water can seep into cracks around your windows and doors and freeze. The freezing rain can expand, causing the tiny cracks to grow to allow more water to enter into your home. Check around the outside and inside of all your windows and doors. Look for cracked or missing caulking. If you find any cracks where water could enter your home, be sure to caulk or seal the holes.

Washing Machines and Dishwashers

The washing machine is no exception to leaking, with its water intake and water drainage. Water can also leak out around the door of the washing machine from old or damaged seals. Just like your dishwasher, it's essential to regularly check around your washing machine for any signs of water leakage. Check the water hookup, water drainage, and around the door for signs of water. 


Backed up and overflowing toilets account for 78% of all water damage from toilets. Toilets failing are the second leading cause of water damage to Indianapolis homes, with pipe failures being the first. Because bathrooms occupy upper floors, the damage they can cause can be quite severe due to the water running down through the levels. On average, toilet failures cause around $5,500 in damage to homes.

Water Heaters

Water heater failures tend to occur due to the water heater rusting and corroding after years of use. These failures can start as small leaks or turn quickly into extensive water damage if there is a severe failure of the water heater tank. Just like toilets, the damage from a water heater failure is dependent on which floor it is located. Water heaters located in the basement or garage result in less damage than one that is located on the first or upper floors and fails.

We're Ready When You Need Us

SERVPRO of Indianapolis West is always ready to respond when you call us. Whether it's a water loss emergency late at night, or fire and your home or business needs secured, we're just a phone call away from being there for you. Our crews are always on standby and ready to respond. Our office always has a live person to answer your call and help with your questions.

Sometimes service isn't needed immediately and can be scheduled appropriately, most often though, the faster we're notified, the quicker we can arrive and lessen the damages with our priority response. Call SERVPRO of Indianapolis West day or night 24/7 for emergency service. 317-243-3149

Protect Your Home from Winter Storm Damage?

1/10/2020 (Permalink)

Snow-covered road in the city during daytime. Protect Your Home from Winter Storm Damage?

With the recent snow in the Indianapolis area, we thought it was a good time to talk about how to protect your home from winter storms. The snow, ice and heavy winds of winter storms can cause substantial damage to your home if not dealt with quickly. In the following blog, we will go over common damages to your home from winter weather and what causes them. We will also cover what you can do to reduce the risk of damage occurring. If your home, or business, should, unfortunately, suffer damage from winter storms this season, you know you can trust the cleanup and restoration experts at SERVPRO of Indianapolis West.

Water Damage from Snow & Ice Melt

After the snow falls, some or all of it eventually starts melting especially around your warm home. As the sun pokes out, the snow melts off of the roof and around the foundation of your home. All of this water will hopefully find its way down through the gutters and away from your home’s foundation. But, if there are any cracks around the windows or foundation or damage to the roof, the water can find its way into your home. You might discover water around a door or window that isn’t sealed completely. You might find a drip from your ceiling or excessive moisture in your basement. 

If you do discover a leak around your windows or doors, you will want to make sure you get any cracks or holes sealed up before the next time. If you have a roof leak, you’ll probably want to call a water damage restoration company, like SERVPRO of Indianapolis West, to fix the leak and check for any water damage or mold growth that isn’t visible. If not treated and cleaned up, water damage can cause significant damage to your home’s roof, walls, insulation, structure and more. One last thing to check is to make sure that your gutters are not damaged or clogged and are carrying the melting water away from your home. 

Gutter Damage from Ice

Clogged gutters can cause water damage to your home during the warm weather months, but when the temperature drops below freezing, clogged gutters can lead to extensive damage to the gutters themselves. That is because as the water collects in the gutter and freezes, the weight of the ice can tear the gutters away from your home. 

To keep this from happening, it’s important to check your gutters to ensure they are clean before the next big snowstorm or severe winter weather hits. When checking and cleaning out your gutters, be very careful and don’t get on the roof when it is wet as you could easily slip and hurt yourself. 

Roof Damage from Heavy Snow & Ice

Not only can heavy snow and ice collect in your gutters and destroy them but snow and ice accumulation on your roof can also cause damage to your home. One of the most common damages to homes during heavy snowstorms are roof collapses. It really doesn’t take much snow to cause a roof to collapse. As little as two feet of packed, heavy snow can cause damage or the collapse of a roof. 

If the snow has accumulated on your roof beyond two feet, you may want to hire a snow removal service to remove it or you can buy a snow shovel designed to remove snow from roofs. This is a more common problem in Michigan and northern states but excessive snow accumulation on roofs can happen in the Indianapolis area. 

Roof Damage from Heavy Winds

Not only can snow and ice cause damage to your roof during the winter months, but severe winds can too. We’ve all experienced those days when the cold wind is blowing so hard that it chills us to our bones. That same wind can also rip off shingles on your home’s roof. With damaged shingles, the snow and melting water can seep into your home and cause extensive water damage. 

While you can’t prevent the wind from damaging your roof’s shingles, you can be proactive in looking for damage after severe storms in order to reduce any potential water damage. If you find torn or loose shingles on your roof, you will want to call a roofing contractor as soon as possible to repair the damage. If the damage is severe, you may want to cover it with a tarp until help can arrive to fix it. 

Trust the Winter Storm Damage Restoration Experts at SERVPRO of Indianapolis West

If you should suffer damage to your home from winter storms, you can trust the experts at SERVPRO of Indianapolis West to quickly clean up and repair the damage. The pros at SERVPRO of Indianapolis West have years of experience dealing with water damage, mold damage, fire damage and storm damage to homes and businesses around the Indianapolis area. They have the tools and know-how to handle any size disaster and are ready to respond quickly day or night. If your home should suffer damage from the harsh winter weather this season, give SERVPRO of Indianapolis West a call.

What to Do After Your Business Has Suffered Storm Damage?

11/24/2019 (Permalink)

Rainy, dark street in city What to Do After Your Business Has Suffered Storm Damage?

Storm damage to a commercial property can be devastating to a business. Not only can storm damage from the water and wind cause extensive property damage, but it can also shut down a business until the damage can be cleaned and the property restored. The longer a business is shut down, the more money that is lost from no customers and no business. Ultimately, extensive storm damage can drive a business out of business.

In this blog, we will go over some of the steps to take to reduce the downtime and get your business back up and running after suffering storm damage. 

Damages From Commercial Storm Damage

A business can be damaged in many ways from a storm. The most common type of damage to businesses from storms is usually water damage from flooding. This can be flooding from a nearby river or stream or just flooding from improper drainage around the property. With water damage, it is imperative that you contact a commercial storm restoration company immediately to reduce the risk of further water damage and possible mold damage. 

The next most common damage that businesses suffer from is wind damage during a storm. This can be high straight-line winds that can tear off shingles or blow water into cracks. Or it can be as the result of a tornado, with a direct hit usually creating the most damage. High winds and tornadoes can tear off roofs, collapse walls, break windows, blow down power lines, and push water through breaches of the business’s exterior. Wind damage will usually lead to water damage which can lead to mold damage resulting in extensive damage that requires a lot of work to clean up and restore everything.

Assess and Confirm the Damage

Before calling the insurance company and commercial restoration company, take the time to walk around and through your business to assess the damage. If the property is unsafe, then skip this step. You want to get a good idea of how much damage and what type of damage your business has suffered, so you can give the commercial restoration company a clear picture of what they should expect. This will help the commercial restoration company deploy the right equipment and the right people to the disaster and be able to handle it much faster. 

Once on the site, the commercial restoration company will do their own assessment to determine what steps to take to clean up the damage and restore your business. These experts will know where to look for potential hidden damage from the water and wind. They will have the right tools to test for moisture in the walls and ceilings. 

Contact the Commercial Restoration Company as Soon as Possible

Once you’ve done a quick walk around and assessment, it’s important to not waste time in contacting a commercial restoration company, like SERVPRO of Indianapolis West. Time is not on your side in the money lost to downtime and the further damage, like mold damage, that could occur if not treated immediately. SERVPRO of Indianapolis West recognizes the importance of acting quickly when storm damage has occurred. That is why they are available 24/7 and can be at your business and cleaning up the damage as soon as possible. 

Keep Records and Photos of the Damage

It’s recommended to take plenty of photos and keep records of all the damages both to the business property and the contents of the business property. These records will help make working with your insurance company go more smoothly as you seek help from your insurance company. If you do throw out any damaged items, you may want to rent an extra dumpster and keep the thrown out items on the property until the insurance company has settled your claim. 

Trust the Commercial Damage Restoration Experts at SERVPRO of Indianapolis West

Dealing with commercial property damage from storms and fires can be a frustrating and stressful time for business owners. Not only do you have to deal with the damage to the property but also downtime due to your workers not being able to work. At SERVPRO of Indianapolis West, we can help make the process of getting back to work as smooth and painless as possible. SERVPRO of Indianapolis West has years of experience dealing with commercial property damage of all shapes and all sizes. We understand the importance of businesses being able to get back to work quickly, which is why we’ll work our hardest to ensure you can do just that. Contact them the next time a storm or fire or water damages your business.